TERMS & CONDITIONS
By clicking the “Accept” button on the checkout page you agree to these terms and
conditions. By completing and submitting the electronic order form you are making an
offer to purchase goods which, if accepted by us, will result in a binding contract.
Our online store is operated by SUNCATCHERS WEAR LTD, registered in Unit 9 West, Vinnetrow Business Park, Vinnetrow Road, Chichester, West Sussex, United Kingdom, PO20 1QH.
These terms and conditions are a part of sales contract between SUNCATCHERS WEAR LTD and the customer.
By making purchase on our website you agree to all the terms and conditions.
Orders can be made in our online store (www.suncatchers.co.uk).
For the order to be completed you have to fill in all sections of the order page with your details (name, address, email, phone number) and pay for your order via Stripe by debit or credit card or by using Klarna, with options to pay in 30 days or pay in 3 instalments (subject to availability).
Before completing an order you will have to accept our Terms and Conditions by clicking the “Accept” button, confirming that you agree to these terms and conditions. By completing and submitting the electronic order form you are making an offer to purchase goods which, if accepted by us, will result in a binding contract.
If all goes well, you will then receive confirmation email with the details of your order.
Payment for your order must be made at the time of purchase via Stripe by debit or credit card or by using Klarna, with options to pay in 30 days or pay in 3 instalments (subject to availability).
After receiving the full payment for the goods you have ordered we will process and dispatch your order.
If no payment has been made your order would not be processed and therefore cancelled.
Shipping and delivery
UK shipping £4.15 or FREE for orders over £75 (3-5 working days)
EU shipping £9.50 (7-10 working days)
Orders are being sent by Royal Mail Tracked.
We would process and dispatch your order within 1-3 working days.
Please note: when importing items from outside of the EU a correct paperwork will be provided for customs inspection. Customers in EU may incur duty charges which they will be responsible for paying.
Returns and your right to cancel
In the unlikely event of your ordered item being defective you have the right to return it to us and receive a refund or a replacement.
Refunds and replacements would only be processed in case of a manufacturers fault. We would not take responsibility for any damages to the ordered good(s) caused by everyday use.
Damages caused to the ordered good(s) during delivery would be approached individually.
Please contact us as soon as possible in case your order is defective or damaged (but not later than 14 days from the date you have received your order).
In this case the cost of sending the good(s) back to us will be refunded to you as well.
We do not cover the cost of normal returns. We recommend any returns to be sent by Tracked Delivery, as we cannot accept liability for items that do not reach us.
In case you change your mind, you have the right to cancel your order and receive a refund. In this case the good(s) you have ordered must be unused and in original condition (as it was received by you).
You will have to tell us that you do not want your good(s) within 14 days of receiving the order.
We would then have to have the order back with us within 14 days from the date you have contacted us.
Please return the item(s) in a sealable, unworn and undamaged condition in its original packaging, with all tags and labels attached.
The refund will be processed within 14 working days after we receive the order back. You will receive an email confirming that we have your returned good(s).
You will have to cover the cost of shipping the good(s) back to us.
Contact regarding orders should be done by sending us an email to firstname.lastname@example.org.
Copyright to all texts, images, brand and product names belongs to SUNCATCHERS WEAR LTD.
No other company or person is allowed to copy/save/download/sell and distribute our data without
our written consent.